We're Here to Help — Always
Whether you need repair support, want to raise an RMA, have a warranty question, or want to become a partner — reach out via any channel below.
Multiple Ways to Connect
Mon–Sat: 10 AM – 8 PM IST. Choose any channel.
Check Your Service Status
Enter your RMA Number or registered phone number to get real-time updates. Brands supported: Corsair, Cooler Master, Crucial, Galax, Inno3D, Mercury, Micron, MSI and more.
Can't find your RMA? Call 1800 425 3234 or WhatsApp
Key Office Locations
Frequently Asked Questions
Use the RMA Tracker above — enter your RMA Number or registered phone. You can also call Toll-Free 1800 425 3234 or WhatsApp +91 8660797817 for instant updates.
Kaizen is the authorized warranty support partner for Corsair, Cooler Master, Crucial by Micron, Galax, Inno3D, Mercury, Micron, MSI, ADATA, Zotac, Array Networks, Wipro, Nextron, Flipkart, Plutus, Lexar, Transcend, D-Link and more.
Most repairs are completed within 3–7 working days. Our AI triage system prioritizes and fast-tracks critical repairs. Our homegrown ERP enables SLA customisation per brand and location. You'll be notified at every stage.
Bring your product (ideally in original packaging), the original purchase invoice/bill, and the product's serial number. Walk into any KAP location — no prior appointment needed for most warranty claims.
Fill out the partnership enquiry form on this page or the Partners page. Our team will reach out to discuss your location, infrastructure and technical capabilities. Approved KAPs receive training, tooling, spare parts access and brand authorizations.
Yes. Kaizen offers customized SLA-based support contracts for enterprises, distributors and resellers with 100+ priority clients currently. Contact murali_krishnan@kaizeninfoserve.com for enterprise enquiries.
Yes. Ship to your nearest Kaizen service centre with your name, phone and issue description. Include original purchase invoice for warranty claims. Customers pay shipping to Kaizen; we cover return shipping for in-warranty products.